FAQ

MOQ depends on the product and shipping arrangement. Bulk products are typically quoted per full consignment, and packed products per container load. Submit an enquiry for exact figures.

Payment terms are set according to the nature of the transaction, destination and trading history, and are stated in the contract. Letters of credit (LC), telegraphic transfer (TT) and other standard international trade instruments can be considered.

Yes. Samples are available for most products ahead of bulk orders. Sampling terms are agreed during initial correspondence.

Before each loading, sampling and testing are carried out by an independent inspection company and a certificate of analysis is issued. Where the buyer prefers a specific inspection company, that can also be accommodated.

Depending on destination and product, EXW, FOB, CFR and CIF terms are available. The Incoterm is finalised at the quotation stage.

Once your order is registered, a dedicated tracking code is issued. Enter it on the Track Order page to see the current stage of your shipment.

No. This site is informational; it does not sell online. All transactions follow enquiry, negotiation and a signed contract.

Lead time depends on availability, destination and shipping arrangements, and is specified in the contract.